Easystore update comes with issues - Forum | JoomShaper
Solved EasyStore

Easystore update comes with issues

Asked by Fatman Detailz 5 months ago Last activity 4 months ago

After updating, I get errors on the settings page among others. The settings page says:

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack
d
store/js/app/admin.runtime.js (1:151)

92479
store/js/app/2479.js (1:179)

d
store/js/app/admin.runtime.js (1:151)

22450
store/js/app/2450.js (1:257)

d
store/js/app/admin.runtime.js (1:151)

Accepted answer

Marked as the solution
Ziaul Kabir Staff

This is a caching issue. Please try again after clearing your cache and also test it using a different browser or in incognito/private mode.

Thanks.

5 more replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

This is a known issues for some user. No worries.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Fatman Detailz Asked this
5 months ago · edited

I have provided what you asked for. Thank you.

Fatman Detailz Asked this

Any new news on this issue?

Ziaul Kabir Staff

Your provided credentials seems to be incorrect, please re-check and provide correct data.

Thanks

Fatman Detailz Asked this

Give it another try. It should be working now.

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