Easystore Update Comes With Issues - Question | JoomShaper

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Easystore Update Comes With Issues

FD

Fatman Detailz

EasyStore 1 month ago

After updating, I get errors on the settings page among others. The settings page says:

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack d store/js/app/admin.runtime.js (1:151)

92479 store/js/app/2479.js (1:179)

d store/js/app/admin.runtime.js (1:151)

22450 store/js/app/2450.js (1:257)

d store/js/app/admin.runtime.js (1:151)

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6 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #223833

This is a caching issue. Please try again after clearing your cache and also test it using a different browser or in incognito/private mode.

Thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #223655

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

This is a known issues for some user. No worries.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

0
FD
Fatman Detailz
Accepted Answer
1 month ago #223700

I have provided what you asked for. Thank you.

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FD
Fatman Detailz
Accepted Answer
1 month ago #223728

Any new news on this issue?

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #223741

Your provided credentials seems to be incorrect, please re-check and provide correct data.

Thanks

0
FD
Fatman Detailz
Accepted Answer
1 month ago #223818

Give it another try. It should be working now.

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