Hi,
I created a new page and added a new section using a pre-made block. When i did a preview of the page the pre-made block was not responsive and also entire contents is messed up. See attachment
Please explain and help. Alo the forum is terrible. I cannot upload attachements. Why is joomshaper gettting worse?
Please check now
Hello there,
Please share the credentials with us in the Hidden Content area as we cannot access the link without that.
Thanks!
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Please disable the rocket loader or mod_security from your hosting. You need to contact your hosting provider.
-Thanks
Hi Toufig,
I have disabled the mod_security and the page still display the same. The pre-made block is not working.
Will you please provide me the Joomla administrator access to check the issue? Thanks
Ok See hidden
It works fine. I have loaded a slideshow section of pre-made. Please check & let me know. Thanks
Hi Toufig,
Thank you for testing. I also tested others and they work fine except the other pre-made block in the same page. If you notice the PC Image overlaps the text. The name of the pre-made block is "call to action 9". Is there something wrong with that block?
Can you share a screencast video?
Hi,
There is no video. I think you need to check your pre-made block components. The pre-made block is called "call to action 9". You login to the same site and go the SP Page "Test Loads". In that page the block is in the row labelled "Call to Action 9".
The stupid software called "Prnt Scrn" does not work.
Please try to load from front end instead of backend. I think backend editor has a small issue. We will fix it soon. Thanks
Hi,
I performed the test as you instructed. I created a menu item "test loads" and loaded the page in the frontend. I get the same result. The image is overlapping the text. I have a feeling there is a problem with the pre-made block.
Please check and advise. If there is bug in the SP Page Builder, the i would be hesitant to use the SPPB as the site will embarrasing in public.
Can you share a screencast video about the full scenario?
Hi Toufiq,
I am really getting tired with the request for Screencast video. You are the only support that ask for such videos. No one in the industry requests this. I dont even know how to create a Screencast video.
Afterall , this is only a static page using your template, SPPB and Pre-made block as is without modification. I have also given you access to the page and site. Yet you cannot solve the problem and how can you do that with a video??
Hi there, I have checked & informed you that the pre-made sections works fine.
Aiyo Toufiq,
Please go back to the same page and see. I have added a "call to action" pre-made block. Do a preview and you will see the image of the PC overlapping the text.
Please check again.
Hi Toufiq,
Thank you for the assitance. I did not realise i could have change positioning.
Appreciate you help.
Take care and stay safe.
You are most welcome & Thanks. Take care and stay safe too.
