SP Page Builder button does not work in the article editor - Forum | JoomShaper
Solved SP Page Builder

SP Page Builder button does not work in the article editor

Asked by Dpto. Informática 4 months ago Last activity 4 months ago

Hello, I have the following message when I try to use the "SP Page Builder" button from the article editor: "Save the article first for getting the editor!" and the article has indeed been saved.

Joomla! 5.4.5 Stable
Template Shaper_educon
PHP 8.3.30
SP PageBuilder 6.5
Mysql 8.0.41

Accepted answer

Marked as the solution
Rashida Rahman Staff

Hello,

Hope you are doing well.

There is an Accept button below each reply. You can accept an answer there to officially close the post.

Thanks!

4 more replies

Rashida Rahman Staff

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

Dpto. Informática Asked this

Thank you so much for your response, I got the button working by clearing the cache and making changes (several times) to the article and saving again.

Rashida Rahman Staff

Hi,

Glad that you have got it working and you are always welcome:)

You may accept an answer here in order to close the post.

Have a nice day!

Rashida Rahman Staff

Thanks for accepting the answer:)

Have a nice day!

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