Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

Thank you so much for your response, I got the button working by clearing the cache and making changes (several times) to the article and saving again.

Hi,

Glad that you have got it working and you are always welcome:)

You may accept an answer here in order to close the post.

Have a nice day!