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Icons not appearing

Asked by ConsultPW 5 years ago Last activity 5 years ago

Just starting to build a sub-site using Cuisine template (Helix 3) Everything fine until suddenly the fancy menu large icons have disappeared. i.e. [class^="sb-bistro"], [class*="sb-bistro"]

Can't work out how to get them back. Any ideas please?

Accepted answer

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Al Mamun Staff
5 years ago

Hi,

I saw that icon font is not loading. Permisson problem of your server. Here is a screenshot. Please check server permission properly. Or take help from your hosting provider.

Thanks,

Mamun

5 more replies

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Al Mamun Staff
5 years ago

Hi,

Can you please share your website URL for checking?

Thanks,

Mamun

ConsultPW Asked this
5 years ago

Thanks,

The siet is only just starting to be built so offline. We used the quickstart package and just started to adapt it with new copy and all was OK. When we logged back in the next time the large icons were gone.

URL and super user access sent in hidden content.

Stay safe from Covid

Al Mamun Staff
5 years ago

Hi,

I can't access the website. Please provide live URL. Here is a screenshot.

Thanks,

Mamun

ConsultPW Asked this
5 years ago

Doh,

It's Monday morning here - not awake!

Sorry should be www.sarries.co.uk forgot they dropped the 'the'

ConsultPW Asked this
5 years ago · edited

Thanks Mamun,

Found the issue (eventually!) Mod security blocked the icon fonts,

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