Icons Not Appearing - Question | JoomShaper
Back to the questions

Icons Not Appearing

C

ConsultPW

Template 3 years ago

Just starting to build a sub-site using Cuisine template (Helix 3) Everything fine until suddenly the fancy menu large icons have disappeared. i.e. [class^="sb-bistro"], [class*="sb-bistro"]

Can't work out how to get them back. Any ideas please?

0
6 Answers
Order by
Oldest Newest Votes
Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #1529

Hi,

I saw that icon font is not loading. Permisson problem of your server. Here is a screenshot. Please check server permission properly. Or take help from your hosting provider.

Thanks,

Mamun

1
Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #1500

Hi,

Can you please share your website URL for checking?

Thanks,

Mamun

0
C
ConsultPW
Accepted Answer
3 years ago #1511

Thanks,

The siet is only just starting to be built so offline. We used the quickstart package and just started to adapt it with new copy and all was OK. When we logged back in the next time the large icons were gone.

URL and super user access sent in hidden content.

Stay safe from Covid

0
Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #1525

Hi,

I can't access the website. Please provide live URL. Here is a screenshot.

Thanks,

Mamun

0
C
ConsultPW
Accepted Answer
3 years ago #1526

Doh,

It's Monday morning here - not awake!

Sorry should be www.sarries.co.uk forgot they dropped the 'the'

0
C
ConsultPW
Accepted Answer
3 years ago #1561

Thanks Mamun,

Found the issue (eventually!) Mod security blocked the icon fonts,

0