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error

Asked by Taco Hoppener 3 months ago Last activity 3 months ago

another error

Failed opening required '/var/www/clients/client17749/web133617/web/administrator/templates/atum/index.php' (include_path='.:/opt/phpbuilds/php-8.0/pear')

7 replies

Paul Frankowski Senior Staff
3 months ago · edited

HI Taco,

  1. Reinstall template, looks like not existing file.
  2. Reinstall all major extensions (page builder, jce and others)
  3. Reinstall Joomla core

Check the error logs of your server; files don't disappear like that! Ask hosting support to scan your server for malware files. Allow them to delete any tread.


2nd important! Change PHP version, PHP 8.0 is not supported anymore, also becuase of security reasons! Use PHP 8.2 or PHP 8.3, for example.

Taco Hoppener Asked this

Tnx but the php version is 8.2 by the hosting

Taco Hoppener Asked this

and nothing is working every item i click a get that error

Paul Frankowski Senior Staff
3 months ago · edited

OK, I asked becuase I saw that "phpbuilds/php-8.0/pear"

Paul Frankowski Senior Staff
3 months ago · edited

Since when you have that error? Yesterday or today, or you don't know exactly?


Maybe you should recover site files from backup (day before problem appear), sometimes it's the only way to fix those things.

Hostig support should help. They should scan your site as well.

Taco Hoppener Asked this

it works again;, i replace 2 index.php

Paul Frankowski Senior Staff

Anyway, someone had to touch those files, it could be a hacker script that edited/damaged them

Scan your site using Firewall from cPanel!


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