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Error

TH

Taco Hoppener

General 4 days ago

another error

Failed opening required '/var/www/clients/client17749/web133617/web/administrator/templates/atum/index.php' (include_path='.:/opt/phpbuilds/php-8.0/pear')

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #226296

HI Taco,

  1. Reinstall template, looks like not existing file.
  2. Reinstall all major extensions (page builder, jce and others)
  3. Reinstall Joomla core

Check the error logs of your server; files don't disappear like that! Ask hosting support to scan your server for malware files. Allow them to delete any tread.


2nd important! Change PHP version, PHP 8.0 is not supported anymore, also becuase of security reasons! Use PHP 8.2 or PHP 8.3, for example.

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TH
Taco Hoppener
Accepted Answer
3 days ago #226298

Tnx but the php version is 8.2 by the hosting

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TH
Taco Hoppener
Accepted Answer
3 days ago #226299

and nothing is working every item i click a get that error

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #226300

OK, I asked becuase I saw that "phpbuilds/php-8.0/pear"

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #226301

Since when you have that error? Yesterday or today, or you don't know exactly?


Maybe you should recover site files from backup (day before problem appear), sometimes it's the only way to fix those things.

Hostig support should help. They should scan your site as well.

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TH
Taco Hoppener
Accepted Answer
3 days ago #226302

it works again;, i replace 2 index.php

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #226304

Anyway, someone had to touch those files, it could be a hacker script that edited/damaged them

Scan your site using Firewall from cPanel!


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