Staff replied SP Page Builder

Site haked

Asked by Bruce 3 months ago Last activity 3 months ago

Hi, someone hack my site, they put many links in the head of my html page. how can I remove it?

Links are like this:
<link href="/media/com_sppagebuilder/assets/iconfont/icolzhpyd/style.css?143fb2b8f5d98f82feb246ecc61db33d" rel="stylesheet">

6 replies

Toufiq Senior Staff

3 months ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Do you have site backup? If yes, Please provide me your site backup.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Bruce Asked this

3 months ago

Hi Toufiqur,
what do tou mean with site backup? the DB?
I found that the links are in "redirect_links" table. If I delete them they came up again. Where can I found the malicius code?

Thank you!

Toufiq Senior Staff

3 months ago

I am talking about full site backup. Or can you provide me your hosting access & Joomla site administrator access?

Bruce Asked this

3 months ago

Yes

Toufiq Senior Staff

3 months ago

You're already using the latest version of SP Page Builder, so no update is required. The only action you need to take is to delete the unknown user account from your site.

Bruce Asked this

3 months ago

There arent any unknown users. How can I remove tha maliciuos software inside the site?

Paul Frankowski Senior Staff

3 months ago

Bruno, find my topic >> https://www.joomshaper.com/forum/question/45152

where I listed all useful tools, also Free Malware Scanner >> https://github.com/zkrana/joomla-security-scanner (read description & use it)

Toufiq Senior Staff

3 months ago

Please download the akeeba backup and check this backup by creating a staging stage. If this works fine, then you can move it your live server.