Helix 3.1.2 update issue

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Could you please clear your browser cache and the Joomla cache, then try the issue again?

On my end, I was able to add images without any issues during testing. Please let me know if the problem persists after clearing the caches.

Please marked the issue as solved