update from 3 to 5 - Forum | JoomShaper
Staff replied General

update from 3 to 5

Asked by Taco Hoppener 2 months ago Last activity 2 months ago

I restored a backup—it was still on Joomla 3—and after the update, I’m getting

Call to undefined method Joomla\Database\Mysqli\MysqliDriver::getErrorMsg()

henkriphagen.nl

9 replies

Paul Frankowski Senior Staff

Hoi Taco,

your question is for forum.joomla.org, becuase it's about Joomla itself.


Enable debug mode to find the culprit

You need to determine which specific file (extension) is calling this nonexistent method.

  1. Log in to your server via FTP or the File Manager in your hosting control panel.
  2. Open the configuration.php file in the Joomla root directory.
  3. Find and change the following two lines (set them to debug and maximum error reporting):
    public $debug = true;
    public $error_reporting = 'maximum';
  1. Refresh site. Now, instead of a general message, you'll see what's called a stack trace (error tree). You'll see the exact path to the file and the line number. The path will tell you whether the problem is in plugins/, modules/, or templates/.
Taco Hoppener Asked this

I can also log in and enable debugging. If I visit the site now, I see a lot of lines, but I’m not an expert.

Paul Frankowski Senior Staff
2 months ago · edited

In your case problem is with outdated component & module unitegallery (!) remove it.

Taco Hoppener Asked this

Thanks, Paul. When I select 'uninstall' under extensions, it doesn't work either; is there another solution for that?

Paul Frankowski Senior Staff

Not our product = beyond joomshaper support.

Taco Hoppener Asked this

ok

Taco Hoppener Asked this

ok

Taco Hoppener Asked this
solft
Paul Frankowski Senior Staff

Ok, please mark topic as solved

Log in to reply.