Update From 3 To 5 - Question | JoomShaper

Update From 3 To 5

TH

Taco Hoppener

General 3 days ago

I restored a backup—it was still on Joomla 3—and after the update, I’m getting

Call to undefined method Joomla\Database\Mysqli\MysqliDriver::getErrorMsg()

henkriphagen.nl

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9 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #228466

Hoi Taco,

your question is for forum.joomla.org, becuase it's about Joomla itself.


Enable debug mode to find the culprit

You need to determine which specific file (extension) is calling this nonexistent method.

  1. Log in to your server via FTP or the File Manager in your hosting control panel.
  2. Open the configuration.php file in the Joomla root directory.
  3. Find and change the following two lines (set them to debug and maximum error reporting):
    public $debug = true;
    public $error_reporting = 'maximum';
  1. Refresh site. Now, instead of a general message, you'll see what's called a stack trace (error tree). You'll see the exact path to the file and the line number. The path will tell you whether the problem is in plugins/, modules/, or templates/.
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TH
Taco Hoppener
Accepted Answer
3 days ago #228467

I can also log in and enable debugging. If I visit the site now, I see a lot of lines, but I’m not an expert.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #228468

In your case problem is with outdated component & module unitegallery (!) remove it.

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TH
Taco Hoppener
Accepted Answer
3 days ago #228470

Thanks, Paul. When I select 'uninstall' under extensions, it doesn't work either; is there another solution for that?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #228471

Not our product = beyond joomshaper support.

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TH
Taco Hoppener
Accepted Answer
3 days ago #228472

ok

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TH
Taco Hoppener
Accepted Answer
3 days ago #228474

ok

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TH
Taco Hoppener
Accepted Answer
2 days ago #228491
solft
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 days ago #228493

Ok, please mark topic as solved

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