The JCE editor panel is no longer coming up in page builder (3.8.9) in the content area of the text block. This makes Page Builder nearly useless. How can I fix it?
Joomla 5.4.1
Solved
SP Page Builder
JCE Editor
Asked by John Lumpp
2 months ago
Last activity 2 months ago
Accepted answer
Marked as the solution
John Lumpp Asked this
thank you for your response. there is nothing i can do to get it to work. i have converted the site to Astro + PatloadCMS. It's going live on August 1.
Paul Frankowski Senior Staff
Ok, please mark topic as solved
blue_Shift
(As I posted above, but as an admin you might want to be aware of this.)
If you look at editor profiles, you will see someone has injected a new profile (I found this on two sites, with a name like J09532). Delete that user and the toolbar will reappear. Update to JCE latest is mandatory at this point.
8 more replies
Rashida Rahman Staff
Hi there!
Thanks for reaching out.
The SP page builder (3.8.9) is no longer supported. Kindly update to the latest version and check your issue.
Here is the associated documentation link:
https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#support-limits
Best regards,
Paul Frankowski Senior Staff
2 months ago
· edited
Using Joomla 5.4.1 is also bad idea from security point of view, don't you know there is J5.4.7 ??
Rashida Rahman Staff
Hello,
We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?
If so, kindly accept the most helpful answer to close the post.
Best regards,
John Lumpp Asked this
JCE editor does not show the tools. I upgraded to J5.4.7 and the current Page Builder pro. Fed up with these issues.
Paul Frankowski Senior Staff
2 months ago
· edited
JCE 2.9.99.10 + SPPB 6.7.1 + Joomla 6.1 [screenshot from today]
and as you can see JCE works inside Text addon in full width view, as before. If somehow doesn't work on yours - share access
blue_Shift
If you look at editor profiles, you will see someone has injected a new profile (I found this on two sites, with a name like J09532). Delete that user and your toolbar will reappear.
Then update JCE to the latest version.
Paul Frankowski Senior Staff
Yes, if somebody already used old version of JCE as hidden door to your Joomla then inside JCE Profiles you will have 20-30 fake profiles that should be removed asap. JCE update will not fix that !
blue_Shift
But an update to 2.9.99.9 will prevent re-occurrence. There is also a free patch for older sites, just as Joomshaper has helpfully supplied.
Your readers can scroll down to the 2.9.99.9 section to read more.
https://www.joomlacontenteditor.net/news/jce-security-update-and-a-free-patch-for-older-sites
John Lumpp Asked this
Solved
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