JCE Editor - Question | JoomShaper

JCE Editor

John Lumpp

John Lumpp

SP Page Builder 1 month ago

The JCE editor panel is no longer coming up in page builder (3.8.9) in the content area of the text block. This makes Page Builder nearly useless. How can I fix it? Joomla 5.4.1

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12 Answers
John Lumpp
John Lumpp
Accepted Answer
4 weeks ago #230792

thank you for your response. there is nothing i can do to get it to work. i have converted the site to Astro + PatloadCMS. It's going live on August 1.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #230798

Ok, please mark topic as solved

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B
blue_Shift
Accepted Answer
4 weeks ago #230804

(As I posted above, but as an admin you might want to be aware of this.)

If you look at editor profiles, you will see someone has injected a new profile (I found this on two sites, with a name like J09532). Delete that user and the toolbar will reappear. Update to JCE latest is mandatory at this point.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #228546

Hi there!

Thanks for reaching out.

The SP page builder (3.8.9) is no longer supported. Kindly update to the latest version and check your issue.

Here is the associated documentation link:

https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#support-limits

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #228553

Using Joomla 5.4.1 is also bad idea from security point of view, don't you know there is J5.4.7 ??

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 weeks ago #230762

Hello,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer to close the post.

Best regards,

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John Lumpp
John Lumpp
Accepted Answer
4 weeks ago #230780

JCE editor does not show the tools. I upgraded to J5.4.7 and the current Page Builder pro. Fed up with these issues.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #230786

JCE 2.9.99.10 + SPPB 6.7.1 + Joomla 6.1 [screenshot from today]

info__429.png

and as you can see JCE works inside Text addon in full width view, as before. If somehow doesn't work on yours - share access

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B
blue_Shift
Accepted Answer
4 weeks ago #230803

If you look at editor profiles, you will see someone has injected a new profile (I found this on two sites, with a name like J09532). Delete that user and your toolbar will reappear.

Then update JCE to the latest version.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #230805

Yes, if somebody already used old version of JCE as hidden door to your Joomla then inside JCE Profiles you will have 20-30 fake profiles that should be removed asap. JCE update will not fix that !

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B
blue_Shift
Accepted Answer
4 weeks ago #230807

But an update to 2.9.99.9 will prevent re-occurrence. There is also a free patch for older sites, just as Joomshaper has helpfully supplied.

Your readers can scroll down to the 2.9.99.9 section to read more.

https://www.joomlacontenteditor.net/news/jce-security-update-and-a-free-patch-for-older-sites

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John Lumpp
John Lumpp
Accepted Answer
4 weeks ago #230808

Solved

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