EasyStore does not work with the Redsys payment gateway - Forum | JoomShaper
Solved EasyStore

EasyStore does not work with the Redsys payment gateway

Asked by XviR 2 months ago Last activity 2 months ago

Once the Redsys payment gateway was configured in the test environment using the information provided by the bank, we noticed that some of the settings requested by the bank, such as the encryption type, are not appearing in the plugin.

We configured everything the plugin allows with the data provided by the bank, but when placing an order, Redsys is not working, displaying error SIS0434. Only the terminal number is being sent; the merchant number, purchase amount, and order number are not appearing.

I have seen other similar problems on the blog, so I would appreciate a prompt response to this issue.

Thank you very much.

Accepted answer

Marked as the solution
Ziaul Kabir Staff
2 months ago

Sure, Thanks.

13 more replies

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Ziaul Kabir Staff
2 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

XviR Asked this
2 months ago

Hi, I'll send you the login details privately.

Thanks

Ziaul Kabir Staff
2 months ago

The issue has been identified. Please share your phpMyAdmin access so I can investigate and fix it.

Thank you!

XviR Asked this
2 months ago

Hello, the access details are provided privately.

Ziaul Kabir Staff
2 months ago

Please, check hidden content.

Thanks

XviR Asked this
2 months ago

Reply by private

XviR Asked this
2 months ago

More details in the hidden content. Thanks

Ziaul Kabir Staff
2 months ago

Ok, Please, when you are online, let me know via here.

Thanks

XviR Asked this
2 months ago

Hello, i'm online rightnow

Thanks

Ziaul Kabir Staff
2 months ago

Please, check now and let me know the code.

Thanks

XviR Asked this
2 months ago

it's this one

let me know if it works

Ziaul Kabir Staff
2 months ago

Please, check now. Your issues is resolved.

Thanks

XviR Asked this
2 months ago

Thanks, yes, the test environment works.

When we make the move to the real environment, we hope that everything works as it should, otherwise we will contact you.

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