*** EasyStore Fail When Use Payment RedSys - Urgent.
ISABEL MATO LOPEZ
Hello,
Every time, I find more problems with Easystore, the truth is that it has a lot of failures. In this case, one of the fundamentals, the RedSys payment method (widely used).
Throughout the process, add to the basket, put the personal data and select the redsys payment method, everything works ok, but the error occurs when we continue to the payment gateway, it turns out that the parameters of the order number of the order of the order of Order, the quantity, nor the terminal number, the only thing that arrives is the number of commerce.
The store is in Test mode, and with the correct data (or at least I think, since they are put as the bank sends them).
- Please Check captures
I need to solve this urgently.
Thank you so much,
Toufiq
Accepted AnswerHi there,
Thank you for reaching out. I just checked our end and it works fine. I would request you to contact with redsys support. Besides, follow the documentation.
https://www.joomshaper.com/documentation/easystore/redsys#configuring-redsys-integration
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
ISABEL MATO LOPEZ
Accepted AnswerHello,
I know how to correctly configure the Redsys plugin, but something happens in the PHP plugin, which does not send the order number data, the price to pay...
The only thing that appears correctly is the commerce number, but it even appears where it doesn't belong.
Please review it carefully.
Best regards
Toufiq
Accepted AnswerI have informed our developer team to check your issue. I will get back to you once i get update from our developer team. Thanks
Toufiq
Accepted AnswerCan you contact your redsys payment gateway provider and share this message
Reach out to your payment gateway's support team with the error code SIS0434. They can provide specific details about the invalid data.
ISABEL MATO LOPEZ
Accepted AnswerYes i Contact and support say: not order number received, but not only this, the amount data is not received correctly either, All of this can be seen in the screenshots I have sent you.
ISABEL MATO LOPEZ
Accepted AnswerHello,
I need to give priority and solve the problem with the payment of Redsys.
Please, it is important to solve it as soon as possible. The payment plugin is from Joomshaper, maybe it was a good solution that Redsys' own (existing for many online stores) could be used, you might contact Redsys, and consult with them the possibility of development for Easystore.
Regards
ISABEL MATO LOPEZ
Accepted AnswerTourif,
You have required info from start of this Question, please look at top please. 🤦
Toufiq
Accepted AnswerISABEL MATO LOPEZ
Accepted AnswerToufiq,
For remote dB access yo can't access from navigator, need a remote dB software for it.
Use data in hidden content
Regards
ISABEL MATO LOPEZ
Accepted AnswerTouring, please use as server VS... as appear in last logins data.
You put bad server name
ISABEL MATO LOPEZ
Accepted AnswerHi Toufiq,
I think now is solve, i continue testing, and if i have other problem i contact again.
How solve?, what is the changes you make?.
This are fix in next update??
Best Regards,
Riojana de Telecomunicaciones
Accepted AnswerGood morning, We are having the same problem implementing Redsys in the store we are developing. How did you solve it?
