Home menu displaying a dropdown when it has no sub menu items - Forum | JoomShaper
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Home menu displaying a dropdown when it has no sub menu items

Asked by jclivingstone 2 months ago Last activity 2 months ago

Hi there

Since the last update a dropdown has appear on my home button on the main menu.

There is no submenu for it, and it should not appear with a dropdown.

How do I fix this?

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

The Mega Menu option was enabeled for the menu item https://prnt.sc/9febZ0yyVAJb, I hust disable the option.

5 more replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

jclivingstone Asked this
2 months ago · edited

Thanks for that. Details in hidden content.

Also be great if you let me know what the fix was. I've just checked my other sites and the same thing is happening.

Atick Eashrak Shuvo Staff

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

jclivingstone Asked this

Thankyou. That worked. Can you let me know what you did?

jclivingstone Asked this

Can you let me know what you did to fix it? The same this is happening on my other sites since the update.

jclivingstone Asked this

Thank you. I can see the change now.

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