Home Menu Displaying A Dropdown When It has No Sub Menu Items - Question | JoomShaper

Home Menu Displaying A Dropdown When It has No Sub Menu Items

J

jclivingstone

Helix Framework 6 days ago

Hi there

Since the last update a dropdown has appear on my home button on the main menu.

There is no submenu for it, and it should not appear with a dropdown. How do I fix this?

0
7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 days ago #229900

The Mega Menu option was enabeled for the menu item prnt.sc/9febZ0yyVAJb, I hust disable the option.

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #229570

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
J
jclivingstone
Accepted Answer
6 days ago #229574

Thanks for that. Details in hidden content.

Also be great if you let me know what the fix was. I've just checked my other sites and the same thing is happening.

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #229578

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

0
J
jclivingstone
Accepted Answer
6 days ago #229605

Thankyou. That worked. Can you let me know what you did?

0
J
jclivingstone
Accepted Answer
4 days ago #229838

Can you let me know what you did to fix it? The same this is happening on my other sites since the update.

0
J
jclivingstone
Accepted Answer
4 days ago #229936

Thank you. I can see the change now.

0