Hi,
I'm not sure if this is a template (Helix Ultimate) or SP issue, however the icons in my Testimonial Carousel are display as they should in Edit mode, however once saved the become corrupted! (see screen shots).


Any help greatly appreciated
Hi,
I'm not sure if this is a template (Helix Ultimate) or SP issue, however the icons in my Testimonial Carousel are display as they should in Edit mode, however once saved the become corrupted! (see screen shots).


Any help greatly appreciated
I have removed the previous css, I just enable fontawesome from sp page builder settings. Issues resolved.
Thanks
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Hi Ziaul,
The issue is occuring on this page:
https://clubtoowoomba.com.au/dining
The issue was caused by the font family version. Please check again—I have manually updated the font family in the Settings -> Addon -> Testimonial Carousel -> Custom Css file.
Thanks!
Hi Ziaul,
Thank you for resolving this, but I would appreciate understanding the issue also!
Can you please direct me to the documentaion where this is explained?
Best wishes,
Tony
Thank you Ziaul
You are welcome.