Icons not displaying correctly - Forum | JoomShaper
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Icons not displaying correctly

Asked by Tony 2 months ago Last activity 2 months ago

Hi,
I'm not sure if this is a template (Helix Ultimate) or SP issue, however the icons in my Testimonial Carousel are display as they should in Edit mode, however once saved the become corrupted! (see screen shots).


Any help greatly appreciated

Accepted answer

Marked as the solution
Ziaul Kabir Staff

I have removed the previous css, I just enable fontawesome from sp page builder settings. Issues resolved.

Thanks

6 more replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Ziaul Kabir Staff

The issue was caused by the font family version. Please check again—I have manually updated the font family in the Settings -> Addon -> Testimonial Carousel -> Custom Css file.

Thanks!

Tony Asked this

Hi Ziaul,
Thank you for resolving this, but I would appreciate understanding the issue also!
Can you please direct me to the documentaion where this is explained?
Best wishes,
Tony

Tony Asked this

Thank you Ziaul

Ziaul Kabir Staff

You are welcome.

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