Hello
After one of the recent updates – I don't know after which one exactly – the offcanvas menu/icon has completely disapeared on mobile devices. I tried several combinations placing it left, right etc., but nothing helps. Could you check, what happened here? It's on this site:
https://graustufen.ch
Joomla 5.4.7, Helix Ultimate 2.2.9.
I provide you admin acces in hidden content, if you need.
Thanks
Alexandra
Hello graustufen,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Best regards
Hi, please find the credentials in the hidden content.
Alexandra
You have created your own header styles. These conflict with the offcanvas code. I have taken your site backup and removed these folders for checking. After removal, the offcanvas works as expected. Please fix your code in these locations:
templates/shaper_helixultimate/headers/graustufen-agentur/
templates/shaper_helixultimate/headers/graustufen-fotografie/
templates/shaper_helixultimate/headers/graustufen-grafik/
templates/shaper_helixultimate/headers/graustufen-home/
templates/shaper_helixultimate/headers/graustufen-text/
templates/shaper_helixultimate/headers/graustufen-web/