Off canvas menu not responding on a mobile - Forum | JoomShaper
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Off canvas menu not responding on a mobile

Asked by Tony 1 month ago Last activity 1 month ago

Hi,

I'm running the latest version of Joomla, Helix Ultimate and PageBuilder.
On a laptop/computer, my off-canvas menu works, however whilst viewable on a mobile, it is completely unresponsive (portrait and landscape)!
I have only just rebuilt the site from the ground up. Is there a setting I have overlooked?
https://www.tooleybucclubmotorinn.com.au

Cheers,
Tony.

PS: How do I remove domains assigned to my subscription that are no longer valid. Despite renewing my subscription every year, I am unable to allocate new clients!

Accepted answer

Marked as the solution
Rashida Rahman Staff
1 month ago · edited

Hi there!

Thanks for reaching out.

I just checked your website, and the off-canvas menu appears to be working correctly. I tested it both on a mobile device and through the browser's responsive inspection tools.

Could you please let me know if there is any specific scenario or condition under which the issue occurs? If possible, please also share a screenshot or short screencast showing the issue.

Regarding the domain name, you can replace the existing/old domain with the new one by using the Edit option. There is no separate Delete option, but you can simply edit the existing domain and replace it with the new one.

Best regards,

4 more replies

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Chris Nichols
1 month ago

I just viewed it on my Google Pixel and your menu works perfectly.

Rashida Rahman Staff
1 month ago

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?
If so, kindly accept the most helpful answer to close the post.

Best regards,

Tony Asked this
1 month ago

Hi Rashida and Chris,

I'm so sorry for not having got back to you. Yes, the off canvas menu works perfectly. It must have been a caching thing or some gremlin my end.

Best wishes,
Tony

Rashida Rahman Staff
1 month ago

Hi Tony,

Glad to know that and you are always welcome:)

Have a nice day!

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