Anchor Links are Not Working Correctly On Mobile In Off-canvas Menu - Question | JoomShaper
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Anchor Links are Not Working Correctly On Mobile In Off-canvas Menu

K

Kugata

Helix Framework 5 days ago

Hello! Anchor links are not working correctly only on mobile

  1. When clicking on an anchor link "bureau" (https://adrd.pro/en/#team) from homepage, the Off-canvas menu window does not close. Because it's in a div container class="offcanvas-menu border-menu" tabindex does not switch to value -1.
  2. When clicking on an anchor link from any other page, the Off-canvas menu window closes, but the transition does not occur to the anchor position, and the page scrolls to the bottom. This only happens on mobile phone. What could be the reason and how can it be fixed?
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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #211520

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

I got the first issue, but the second one is looking fine at my end. How did you added URL in your anchor menu? Did you put just the section ID or the full url?

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

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K
Kugata
Accepted Answer
4 days ago #211565

Hello, Rashida! I tried adding URL in different ways, but the result was the same. I hope you can help me. Thank you in advance.

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