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update

Asked by GIURI GROUP SRL 1 month ago Last activity 1 month ago

Accepted answer

Marked as the solution
Toufiq Senior Staff

Check screenshot.

4 more replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. It seems you may have missed sharing the security information required for the first step.

Best regards,

Toufiqur Rahman (Team Lead, Support)

GIURI GROUP SRL Asked this

non riesco ad inserire lo screen shot

GIURI GROUP SRL Asked this

can i send for Chat?

Toufiq Senior Staff

Please check screenshot.

GIURI GROUP SRL Asked this

Oops, sorry, my English isn't very good.
Now I understand, try logging in.

Toufiq Senior Staff

Please check first from your end. Then let me know. Thanks

GIURI GROUP SRL Asked this

Can you explain this better? The backend works fine, it's the front end (site) that's not visible.

Toufiq Senior Staff

I can't login your administrator.

GIURI GROUP SRL Asked this

you can try now

GIURI GROUP SRL Asked this

Can you tell me if you logged in as an administrator?

Toufiq Senior Staff

Please check it now. The latest version of the Resort template includes updated addon overrides.

Please compare your current override addons with those in the latest version of the template. After the comparison, you can remove the outdated overrides from your site if they are no longer needed.

GIURI GROUP SRL Asked this

Great job, I have another problem on another site, should I open a new ticket?

Toufiq Senior Staff

Same template?

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