Update - Question | JoomShaper

Update

GIURI GROUP SRL

GIURI GROUP SRL

Template 1 week ago

I did the update and it gives me this problem

https://carltonhotelriviera.it/it/

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16 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232208

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. It seems you may have missed sharing the security information required for the first step.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232209
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232210

Check screenshot.

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232211

non riesco ad inserire lo screen shot

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232214

Screenshot at Aug 20 19-02-12.png

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232213

can i send for Chat?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232215

Please check screenshot.

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232218

Oops, sorry, my English isn't very good. Now I understand, try logging in.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232221

Please check first from your end. Then let me know. Thanks

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232222

Can you explain this better? The backend works fine, it's the front end (site) that's not visible.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232224

I can't login your administrator.

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232225

you can try now

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232227

Can you tell me if you logged in as an administrator?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232228

Please check it now. The latest version of the Resort template includes updated addon overrides.

Please compare your current override addons with those in the latest version of the template. After the comparison, you can remove the outdated overrides from your site if they are no longer needed.

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GIURI GROUP SRL
GIURI GROUP SRL
Accepted Answer
1 week ago #232231

Great job, I have another problem on another site, should I open a new ticket?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232232

Same template?

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