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Sp Page Builder Pop Up

Asked by Giovanni Santoro 3 weeks ago Last activity 6 days ago

Hello everyone,

since updating to SP Page Builder 6.9.1, the popups on our website are no longer working correctly.

The popups themselves still open, but the actual content inside the popup is no longer displayed. Only an empty popup window appears.

Everything was working correctly before the update. The issue started immediately after updating to the new version.

We have already cleared the Joomla cache and browser cache, but unfortunately this did not solve the problem.

Is anyone else experiencing the same issue with version 6.9.1? Is this a known bug?

Thank you for your help!

Accepted answer

Marked as the solution
Ziaul Kabir Staff
2 weeks ago

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

8 more replies

Oldest first Newest first Most helpful
MMF
3 weeks ago

Yes, I have the same here. After updating this afternoon to version 6.9.1 the content in de pop-up is gone.
I hope they can fix it as soon as possible.

Philippe SUDRE
3 weeks ago

Hello, I am also experiencing the same problem after updating to version 6.9.1.

Ziaul Kabir Staff
3 weeks ago

Hi Giovanni,

Thank you for reporting the issue.

I can confirm that I’m able to see the issue you described with the popup content after updating to SP Page Builder 6.9.1.

I have forwarded this to our development team for further review and investigation. We’ll provide an update once we have more information from the team.

Thank you for your patience and for bringing this to our attention.

Best Regards,

Ziaul Kabir Staff
3 weeks ago

Please, as a workaround, comment out the code in:

JRoot/plugins/system/sppagebuilder/sppagebuilder.php

Specifically, line 83: https://prnt.sc/ueAi0FMgtABk

Thanks!

Philippe SUDRE
3 weeks ago

Thank you,
it works for me with this modification

Ziaul Kabir Staff
3 weeks ago

You are welcome.

Giovanni Santoro Asked this
3 weeks ago

Thank you for this informationen. It works.

Paul Frankowski Senior Staff
6 days ago

it will be fixed in new/upcoming update.

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