Sp Page Builder Pop Up
GS
Giovanni Santoro
Hello everyone,
since updating to SP Page Builder 6.9.1, the popups on our website are no longer working correctly.
The popups themselves still open, but the actual content inside the popup is no longer displayed. Only an empty popup window appears.
Everything was working correctly before the update. The issue started immediately after updating to the new version.
We have already cleared the Joomla cache and browser cache, but unfortunately this did not solve the problem.
Is anyone else experiencing the same issue with version 6.9.1? Is this a known bug?
Thank you for your help!
8 Answers
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Ziaul Kabir
Accepted AnswerIt’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.
Thank you!
M
MMF
Accepted AnswerYes, I have the same here. After updating this afternoon to version 6.9.1 the content in de pop-up is gone. I hope they can fix it as soon as possible.
PS
Philippe SUDRE
Accepted AnswerHello, I am also experiencing the same problem after updating to version 6.9.1.
Ziaul Kabir
Accepted AnswerHi Giovanni,
Thank you for reporting the issue.
I can confirm that I’m able to see the issue you described with the popup content after updating to SP Page Builder 6.9.1.
I have forwarded this to our development team for further review and investigation. We’ll provide an update once we have more information from the team.
Thank you for your patience and for bringing this to our attention.
Best Regards,
Ziaul Kabir
Accepted AnswerPlease, as a workaround, comment out the code in:
JRoot/plugins/system/sppagebuilder/sppagebuilder.php
Specifically, line 83: https://prnt.sc/ueAi0FMgtABk
Thanks!