In some pages I got error Class "SppagebuilderModelPopup" not found aftare upgrade to 5.4.0
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SP Page Builder
error Class "SppagebuilderModelPopup" not found aftare upgrade to 5.4.0
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Ofi Khan Staff
Please rename or delete this file:
templates/shaper_medico/sppagebuilder/addons/button/site.php
Then it will be fixed.
13 more replies
Ofi Khan Staff
Hello Gianluca Pantaleo
Aplogy for the inconvenience. Apology for the inconvenience. Please share your administrator access and issue page links here to check it. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Best regards
Gianluca Pantaleo Asked this
Sorry, I had to downgrade to 5.3.8 because the websit was live.
Here some info:
- joomla 4.4.8
- php 8.1
- I paste in hidden content the export of the page that got the error
Ofi Khan Staff
Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost. I will update SP Page Builder version and check the issue. Until I fix, you can continue using SP Page Builder 5.3.8 on your live site.
Gianluca Pantaleo Asked this
Backup link in hidden content, let me know when you downloaded it so I can delete it, please.
Ofi Khan Staff
You have provided the backup in JPA format. Please change the backup file type to ZIP and take the backup again. Then share the ZIP file.
Gianluca Pantaleo Asked this
no man, I shared you the .zip, download it and extract it
Gianluca Pantaleo Asked this
try this new one
Ofi Khan Staff
I have installed the backup but could not get into your admin URL. What is your admin URL? Is it site/administrator or is there any postfix word?
Gianluca Pantaleo Asked this
in hidde Content the url
Ofi Khan Staff
Please share your database access. I will solve it directly on your site.
Gianluca Pantaleo Asked this
Hi, I can't give you database access. Please write here the instruction how you fix the problem or just tell me if the fix will be includedin future v 5.4.1, thanks.
Gianluca Pantaleo Asked this
It works for frontend but I had to rename also admin.php otherwise edit button like this image
https://ibb.co/4SzTWTc
Ofi Khan Staff
Okay. Thanks for the feedback. Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.
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