Problem updating SPPAGEBUILDER - Forum | JoomShaper
Staff replied SP Page Builder

Problem updating SPPAGEBUILDER

Asked by Joas SE 5 years ago Last activity 5 years ago

when i try to update the package after downloding the package from my user space, i face this message

Duplicate column name 'catid'
SQL =

ALTER TABLE #__sppagebuilder ADD catid int(10) NOT NULL AFTER published;

How can i solve it, please

8 replies

Ariba Staff

Hello

Sorry for the inconvenience, can you share a screenshot of the issue please?

Ariba Staff
5 years ago · edited

Also, you can try and follow the instructions:

  1. Database backup
  2. Uninstall SP Page Builder Pro
  3. Install it again
  4. Clear CMS and browser cache

Dont forget to keep a backup of your database.

Joas SE Asked this

i've try the procedure you show me, but i have the same result! i can't upgrade from .9 to .12

Rashida Rahman Staff

Just to make sure, you have the full site backup along with your database, right?

Joas SE Asked this

Yes Rashida. I have a full backup of my website.

Rashida Rahman Staff

Hi there!

Sorry for the delayed response.

I have checked your backend and found out the SPPB is already in its updated version there:

https://prnt.sc/1cbmqrp

Would you please check and let me know what is the issue now?

Best Regards

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