When I upload images in front end it usually works, although certain images stop uploading at 100%. I have tried uploading the same pictures in back end in media, and they upload without a problem, but when I try to insert them to the page via page builder I can't find them in the picture-files.
Image Upload In Front End Stops At 100%
6 replies
Hello there,
Please share some screenshots or a videocast of the exact problem you are facing so that we can understand the issue in a better way.
Thanks!
Hello Anders Ekman
Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.
Best regards
Here are some pictures so that it's easier to understand what's going on.
The image upload in front end that is stuck on 100%:
[https://ibb.co/SfB2sCf]
Uploading the same picture in media folders in back end (the upload was completed and did not get stuck):
[https://ibb.co/Xxpvz12]
The image "stock-img", which was the one I downloaded, is visible in the images-files in back end:
[https://ibb.co/mFzM2Y3]
The image "stock-img" is nowhere to be found in the images-files from front-end:
[https://ibb.co/55k0P1H]
Hello there,
Please share your administrator access with us in the Hidden Content area so that we can have a look at our end and get back to you soon.
Thanks!
Hello,
I do not have the permission to share the admin password. Can we please have a zoom session where I can walk you through instead?
In that case, please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial