Hi there!

Sorry to hear that.

From fronend editor where you wants to upload images for, please?

Is it logo image or something else? Can I have a screencast video illustrating the issue, so that I can check at my end the exact thing?

Best Regards

This is video with issue: https://www.loom.com/share/Snimok-ekrana-14-September-2023-6fbb8e87a121437594cf25092624b948

I'm super user and I tried to edit article and tried to upload image in media manager from my PC. But nothing. I can't see some errors and I can't see new image, I gthink this process doesn't work on frontend.

I'm use Helix Ultimate template

Thanks

Hi! What about this issue with your Helix Ultimate?

Hi, Rashida! Hope you can check website and write me how to fix issue

Rashida, maybe you can't understand which issue I have with Helix Ultimate. Before on this website I used another template, because I updated from Joomla 3 to Joomla 4. Trying to explain this again:

1. I have users that can login on website and add their articles. For article they must upload images:

• intro image (with tab Images and Links or with Blog options)
• image in Media manager directly to the article (button Media in editor).

My users can upload ONLY intro image now and ONLY via Blog options. Another Joomla core features doesn't work.

I tested it with default template Cassiopea - it works, tested it with different editors - it doesn't works.

Hope, you understand now that issue with Helix Ultimate. Help please fix it, it's very important.

Joomla 4.3.4 PHP 8.1 (but tested with PHP 8.2 - the same issue)

Hi Vladimir,

Sorry for the delay.

As I have given you the screencast before. I have shown you the default editor doesn't have the options as yours. You're using a different text editor there. However, I can upload images in the blog options tab.

I will forward your issue to the dev team. Please allow me time.

Best Regards

Thanks. But you ta;led me about Blog options, but I talking you about another Joomla core options. And issue not in the another editor, I talked you about it too, because I tested it

Hi Vladimir,

Can I have a full site backup of your's please?

Attatched link for you in hidden content

Thanks for the link:)

Hi Vladimir,

Developer has work load on easystore release, so it is taking time to have a look into the issue. Really sorry about that.

Have a nice day!

We have this issue too. Media manager for all content editors, JCE, TincMCE etc.. works fine when Home menu is set to Cassopeia. Media manager isn't creating folders or images when home set to Helix. Not permissions as working fine before.