Hello, on my installation the image upload in article tab blog media doesnt works. after selecting a file, the image will be uploaded, but not visible and addaed to the article. whats wrong?
Staff replied
Templates
Helix Ultimate: Article Blog Media -Upload of Images don´t work
Asked by Michael Koch
2 years ago
Last activity 2 years ago
8 replies
Rashida Rahman Staff
Hi there!
Thanks for reaching out.
Would you please check the following troubleshooting points?
Hope this helps!
Best Regards
Michael Koch Asked this
2 years ago
· edited
Hello there!
I have changed memory_limit = 512M.
I have uploaded some .jpg´s with 1.226 KB and 3 KB.
Then i have disabled all content-editor-plugins and plugins i found in relation to articles,
but without success.
Thomas
I have the same problem and the solutions described here have not brought any improvement
Michael Koch Asked this
Please help in this case, we need urgent support.
Rashida Rahman Staff
Hi,
Sorry for the delayed response.
Would you please check if the height set to 0 in blog image size settings of your Template Options? If it's 0, then give it a valid value as per your choice.
https://share.cleanshot.com/s4fyNgYt
Best Regards
Michael Koch Asked this
Thank you! Why was there 0 values in the three different sizes? I am sure, that i have not entered zero at this point.
Rashida Rahman Staff
Hi,
You are always welcome and glad that the tips has helped you.
You may accept the most useful answer in order to close the post.
I'm not sure why you have 0 values there, as at my end I didn't face this issue with default settings anytime. But I got to know about it from one of our users that he had this, so asked you to see if you have the same reason.
Best Regards
Thomas
I do not have any 0 value and it is still not working
Thumbnail W 200, H 114
Small W 180, H 103
Medium W320, H 182
Large W 1140, H 650
Rashida Rahman Staff
Hi Thomas,
Sorry to hear that.
If you encounter this type of error, please request your hosting provider to enable the GD Library on your hosting server.
If this doesn't help, kindly create a new forum post with your own details. We will try to help you there.
Best Regards
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