Image Upload In Front End Stops At 100% - Question | JoomShaper

Image Upload In Front End Stops At 100%

AE

Anders Ekman

General 2 years ago

When I upload images in front end it usually works, although certain images stop uploading at 100%. I have tried uploading the same pictures in back end in media, and they upload without a problem, but when I try to insert them to the page via page builder I can't find them in the picture-files.

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6 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #26293

Hello there,

Please share some screenshots or a videocast of the exact problem you are facing so that we can understand the issue in a better way.

Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #26295

Hello Anders Ekman

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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AE
Anders Ekman
Accepted Answer
2 years ago #26321

Here are some pictures so that it's easier to understand what's going on.

The image upload in front end that is stuck on 100%: [https://ibb.co/SfB2sCf]

Uploading the same picture in media folders in back end (the upload was completed and did not get stuck): [https://ibb.co/Xxpvz12]

The image "stock-img", which was the one I downloaded, is visible in the images-files in back end: [https://ibb.co/mFzM2Y3]

The image "stock-img" is nowhere to be found in the images-files from front-end: [https://ibb.co/55k0P1H]

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #26334

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look at our end and get back to you soon.

Thanks!

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AE
Anders Ekman
Accepted Answer
2 years ago #26346

Hello,

I do not have the permission to share the admin password. Can we please have a zoom session where I can walk you through instead?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #26497

In that case, please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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