Row Padding and Background Image Issue - Forum | JoomShaper
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Row Padding and Background Image Issue

Asked by Marlon 5 years ago Last activity 5 years ago

I've been using Page Builder for several years and this is the first time I've had this issue. Added row padding and a background image to the row, when saved the padding and background image do not diaplay on the website. The row content displays normally. I've cleared Joomla and browser cache several times. Any ideas?

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Toufiq Senior Staff
5 years ago

Please disable the rocket loader from your Cloudflare SSL certificate. Cause, Page Builder resource cannot load properly.

https://prnt.sc/x4sx31

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Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

Marlon Asked this
5 years ago

Login details added.

Marlon Asked this
5 years ago · edited

I am asking my client to message the host with a hopeful fix.

However, I don't understand how that will fix the issue. I've disabled this line below, and I've replaced the background image with color. The padding displays when you view the css but padding nor color are applied to that row.

<!-- link rel="manifest" href="/images/favicon/manifest.json" -->

I've noticed the same thing happens in the testimonial section at the bottom of the home page. The sections below do not display their row selectors when viewing the css:

id="exclusive-banner" and id="testimonials"

Marlon Asked this
5 years ago

I use Akeeba Backup and I have another running copy of the site on my developement server. You are correct, when I tested the same settings on my server, the padding and background displayed without issue. I've sent instructions to my client to notifer their host.

Thank you again.

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