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Solved Helix Framework

Helix Ultimate totally break my site home page

Asked by Adriaan Buys 5 years ago Last activity 5 years ago

I have updated the helix ultimate package my site in Gazette has changed colour even though red is selected the menu times are blue. The scroller is gone. All content is greyed out. My adverts dont work. The entire home page is broken.

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Paul Frankowski Senior Staff
5 years ago

No problem, but I wonder why you upgraded again?

plg_system_helixultimate_v1.1.4.zip

In most cases, you have to recover only template or helix plugin files, not whole website.

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Paul Frankowski Senior Staff
5 years ago · edited

Hi,
In general - you have to wait for offcial template udpate, don't update helix plugin yet.

Keep v1.1.4 as you had by now.

Paul Frankowski Senior Staff
5 years ago

I installed you : Helix Ultimate Framework Plugin 1.1.4

and seems be to fixed now. Don't rush with all helix updates, keep backups always.

Update other extensions that you have there, long list is waiting for you.

Adriaan Buys Asked this
5 years ago

Thank you Paul, it is not working. The main page is greyed out and the main slider at the top is not working. Also adverts not displaying

Adriaan Buys Asked this
5 years ago

Must I restore the backup?

Adriaan Buys Asked this
5 years ago

Hi Paul, Please send me the 1.1.4 version again. I had to restore the website to 9 September version.

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