Helix Ultimate Template And Sp Page Bulder 5 Menu Disappears And Breaks The Site - Question | JoomShaper

Helix Ultimate Template And Sp Page Bulder 5 Menu Disappears And Breaks The Site

AG

Andre Gariepy

Template 8 months ago

Hi I am using Helix ultimate template and Sp page bulder 5. When i go to edit the template style, the minute i do a change the template, it refreshes and the menus completely disappear? Never seen this behavior before, could this be a bug with the template and the latest update for Joomla 5?

Help me fix this

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1 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #184767

Hello Andre,

Thanks for reaching out to us. I checked your site and did not notice any issues with the menu—it appears to be working correctly. I also adjusted the template style settings and saved the changes to verify, but I did not encounter any problems.

Please take a look at the pinned post on our forum. Many users have reported similar issues after a Joomla update, as it does not properly handle checkbox values in template options. To address this, we have provided a quick solution in the forum.

I have already applied this fix to your site, so you should no longer experience this issue.

Thanks for your understanding.

Best regards,

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