Staff replied Helix Framework

[Joomlashack System Plugin] Alledia framework not found

Asked by Sylvio Rieger 5 years ago Last activity 6 months ago

Hi Support Team,

i have a prblem after your last Update for Helix 3 Framework.

The error message is: "[Joomlashack System Plugin] Alledia framework not found"

I have the last Version from Joomla 3.10.2. running and not updated to Joomla 4. After Update Helix 3 System is the error displayed. The Update from SP Page Builder is going only errors. SP Page Builder run wonderfull.

But when i change the Helix 3 Template, then display the error and the Screen is going in to a chaos. Many Boxes are not on the right position displayed. And the AdminPanel from Helix 3 change in the Frontside Live Admin Modus. Changes are not saved.

Its a big problem for me and my customer. Pleace help me. The Domain is https://www.gwfd.de

Thanks.
Sylvio from Germany

3 replies

Rashida Rahman Staff

5 years ago

Hi there!

Thanks for your query.

But it seems not a question for us, but the Joomlashack. Here it seems a popular issue:

https://www.joomlashack.com/blog/tutorials/framework-not-found/

Would you please contact them about it first?

Best Regards

Paul Frankowski Senior Staff

9 months ago · edited

This error, “Joomlashack Framework Not Found” happens usually with a improper uninstallation of extension, for example 'OS Map - Joomla content' or different one - fist it must be disabled, then uninstalled.

System - Joomlashack Extension Support

Is popular reason of that error message.

Paul Frankowski Senior Staff

6 months ago · edited

Joomlashack =/= JoomShaper (totally different company, like Pepsi and Coca Cola)

Check what plugin from Joomlashack you have, and uninstall it, if their support cannot help you.

Example steps to fix it

In most cases: disable & check the website, and then uninstall it.