Blurred website when using iOS/Android - Forum | JoomShaper
Solved Helix Framework

Blurred website when using iOS/Android

Asked by Mark Hayden 4 years ago Last activity 4 years ago

When I use the template style shaper_helixultimate with my Menu item, I get a blurred screen on iOS and Android.
This happened after an automatic template update a few days ago.
I can select other templates and the problem goes away.
I have downloaded and installed the latest software, and still have the same problem.
Some guidance to resolve this would be welcome, as I have run out of ideas.
Thanks
Mark

Accepted answer

Marked as the solution
Rashida Rahman Staff

YOu are welcome!

Here is the path: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then you will find the Menu tab.

Would you please give me a screenshot if this path doesn't seem to identical for your case?

Regards

4 more replies

Rashida Rahman Staff

Hi there!

Thanks for your query.

Are you talking about the offcanvas/mobile menu, please?

Would you please select offcanvas menu styles within the menu tab of your template options and save? Here is a screenshot for your ease:
https://prnt.sc/1qxvkl0

Clearing Joomla and browser cache is always important.

I hope this will solve the issue for you!

Best Regards

Mark Hayden Asked this

Thanks for the picture, its clear, however, I have no idea where to find that menu/screen.
When I select the off-canvas items within Joomla I get nothing like the image you shared.

Mark Hayden Asked this

That has fixed it thanks, with a nice clear path.
Thank you.

Rashida Rahman Staff

Glad to know that:)

You are always welcome!

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