I need help. I have read the documentation several times.
I use the latest Joomlas 3.10.x, SP Page Builder Pro, Helix Ultimate framework.
I have Open Graph enabled for a default image. I have made the artwork according to the sizes required by Facebook.
My articles (and there are a lot) are always new, short lived and the information is posted on a public Facebook page. The image is simply our logo, yet it never shows up.
The Faceook debugger tells us the url has never been shared before and I get the code 200 but the image cannot be processed. The size of the image is below the 5mb limit. The result I get for our home page is:
Invalid Image Content Type
Provided og:image URL, https://pgrny.org/images/og/op-pgrny-1200x630fb.jpg could not be processed as an image because it has an invalid content type.
The result from the individual page is:
This URL hasn't been shared on Facebook before. (you have the option here on the FB debugger to fetch new information and it never does)
The individual articles are created via Joomla on the front end and are individual pages of the website.
Should I write open graph properties on the Helix Ultimate template? I have the Faceboook Blog option enabled.
This is very confusing and it has never worked correctly since going to SP Pagebuilder and Helix.
Global Configuration for SP PB is enabled.
SP PG page settings is enabled.
Helix Ultimate Template options is enabled.
Can someone please help.
We have our website limited to viewing only in the US and Canada.
Here is one link to show what the pages that do not show an image on Facebook: https://pgrny.org/index.php/more/pgrny-current-missions/r4-5-honor-mission-vernon-e-estes-us-army-veteran-fri-11-19-2021-ballston-spa-schenectady-ny?fbclid=IwAR1pXSRSD4LWR8J2J9EvEwP7Y2UyXelNdrKgOMciCtI8rMSA1AUcxuNsOXo
All I am trying to do is get the open graph to show our logo. Any help would be greatly appreciated.
Donna
PS Our main domain is https://pgrny.org
