The image (Open Graph Image)didn't show-up for Facebook Sharing - Forum | JoomShaper
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The image (Open Graph Image)didn't show-up for Facebook Sharing

Asked by Khairol Anuar bin Ishak 4 years ago Last activity 4 years ago

I have updated with latest picture at Open Graph Image at SP Page Builder Pro. I have tried number of times to share the article thru Facebook, unfortunately there is no picture is display as per attachment at SP Page Builder Pro - Open Graph Image. The only picture views is only our website logo which not really impressed for our prospect . refer attachment
front-end - ![https://studentuumedu-my.sharepoint.com/:i:/g/personal/khairol_staf_uum_edu_my/ETKClcNXpN1Fme67bjOetxYB-305SLapeTOTt01jSufdFA?e=zdV2PA]

backend - ![https://studentuumedu-my.sharepoint.com/:i:/g/personal/khairol_staf_uum_edu_my/EcQ5ypU-PtxIsuVRidQvTwkBr4rSXF5WIb6_A4AZHaBa-A?e=dhsa4A]

12 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Khairol Anuar bin Ishak Asked this

Hi Mr Toufiq,

I will PM privately the details of backend Joomla administrator access for further perusal.

Thank you in advance for your supports and prompt action

Toufiq Senior Staff

Unfortunately removed this code from template settings. Can't save now for this reason.

Access Denied - Sucuri Website Firewall

<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-168380872-2"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-168380872-2');
</script>

<meta name="google-site-verification" content="mlV-iN1t9AghF_NfxY_Q4JXqFxM-4CylnIQ0ByWKf5I" />


<!-- Global site tag (gtag.js) - Google Ads: 627586941 -->
<script async src="https://www.googletagmanager.com/gtag/js?id=AW-627586941"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'AW-627586941');
</script>

<!-- Event snippet for Website sale conversion page -->
<script>
  gtag('event', 'conversion', {
      'send_to': 'AW-627586941/ceRgCPPh39IBEP3uoKsC',
      'transaction_id': ''
  });
</script>

<script src="//code.tidio.co/yq9gwpurpw9amxlzcqkd7uoitmo7mns2.js" async></script>

<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s)
{if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};
if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';
n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];
s.parentNode.insertBefore(t,s)}(window, document,'script',
'https://connect.facebook.net/en_US/fbevents.js');
fbq('init', '716844829001848');
fbq('track', 'PageView');
</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=716844829001848&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->
Toufiq Senior Staff

Besides, I have checked our floox Template & it works fine. After investigation og:image added a logo and blog image. But, there should be only one og:image for the blog image.

https://prnt.sc/26qip15

Toufiq Senior Staff

I think the google structure data extension occurred the problem. I see you have been added logo inside the google structure data.

Khairol Anuar bin Ishak Asked this

Hi Mr Toufiq, thanks for your updated. so i need to remove that line which contains of white logo from the source code. I will check that

Toufiq Senior Staff

Yes. Exactly you need to remove this line.

Khairol Anuar bin Ishak Asked this

Okay done. I have removed this file from my images folder.

thank you

Toufiq Senior Staff

Now it works fine.

Khairol Anuar bin Ishak Asked this

Hello Mr Toufiq,
Im still facing problem with Open graph for other page instead of main page. I have deleted and found there are no picture will displayed after sharing in my other pages. So, i have to upload again to overcome this problem. however, for other pages , Im still not able to share any picture thru facebook after updated in backend - open graph at SP page builder . This is example - https://paceuum.my/open-channel-colgis/school-of-law/llb-hons

![https://prnt.sc/26xgjn1] SP Builder - i'm selected the picture for Open Graph Image at page builder

![https://prnt.sc/26xghel] the page im sharing the picture - display the picture

![https://prnt.sc/26xgg19] facebook display without any picture after sharing

Please helps me to solve this issue since we are highly depended for FB sharing to increase our prospect to enrol in our programme.

thank you

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