The Image (Open Graph Image)didn't Show-up For Facebook Sharing - Question | JoomShaper
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The Image (Open Graph Image)didn't Show-up For Facebook Sharing

KI

Khairol Anuar bin Ishak

SP Page Builder 3 years ago

I have updated with latest picture at Open Graph Image at SP Page Builder Pro. I have tried number of times to share the article thru Facebook, unfortunately there is no picture is display as per attachment at SP Page Builder Pro - Open Graph Image. The only picture views is only our website logo which not really impressed for our prospect . refer attachment front-end - ![https://studentuumedu-my.sharepoint.com/:i:/g/personal/khairol_staf_uum_edu_my/ETKClcNXpN1Fme67bjOetxYB-305SLapeTOTt01jSufdFA?e=zdV2PA]

backend - ![https://studentuumedu-my.sharepoint.com/:i:/g/personal/khairol_staf_uum_edu_my/EcQ5ypU-PtxIsuVRidQvTwkBr4rSXF5WIb6_A4AZHaBa-A?e=dhsa4A]

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12 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56070

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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KI
Khairol Anuar bin Ishak
Accepted Answer
3 years ago #56118

Hi Mr Toufiq,

I will PM privately the details of backend Joomla administrator access for further perusal.

Thank you in advance for your supports and prompt action

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56210

Unfortunately removed this code from template settings. Can't save now for this reason.

Access Denied - Sucuri Website Firewall

<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="/www.googletagmanager.com/gtag/js?id=UA-168380872-2"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-168380872-2');
</script>

<meta name="google-site-verification" content="mlV-iN1t9AghF_NfxY_Q4JXqFxM-4CylnIQ0ByWKf5I" />


<!-- Global site tag (gtag.js) - Google Ads: 627586941 -->
<script async src="/www.googletagmanager.com/gtag/js?id=AW-627586941"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'AW-627586941');
</script>

<!-- Event snippet for Website sale conversion page -->
<script>
  gtag('event', 'conversion', {
      'send_to': 'AW-627586941/ceRgCPPh39IBEP3uoKsC',
      'transaction_id': ''
  });
</script>

<script src="//code.tidio.co/yq9gwpurpw9amxlzcqkd7uoitmo7mns2.js" async></script>

<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s)
{if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};
if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';
n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];
s.parentNode.insertBefore(t,s)}(window, document,'script',
'connect.facebook.net/en_US/fbevents.js');
fbq('init', '716844829001848');
fbq('track', 'PageView');
</script>
<noscript><img height="1" width="1" style="display:none" src="/www.facebook.com/tr?id=716844829001848&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56211

Besides, I have checked our floox Template & it works fine. After investigation og:image added a logo and blog image. But, there should be only one og:image for the blog image.

https://prnt.sc/26qip15

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56213

I think the google structure data extension occurred the problem. I see you have been added logo inside the google structure data.

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KI
Khairol Anuar bin Ishak
Accepted Answer
3 years ago #56247

Hi Mr Toufiq, thanks for your updated. so i need to remove that line which contains of white logo from the source code. I will check that

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56255

Yes. Exactly you need to remove this line.

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KI
Khairol Anuar bin Ishak
Accepted Answer
3 years ago #56391

Okay done. I have removed this file from my images folder.

thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56408

Now it works fine.

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KI
Khairol Anuar bin Ishak
Accepted Answer
3 years ago #57720

Hello Mr Toufiq, Im still facing problem with Open graph for other page instead of main page. I have deleted and found there are no picture will displayed after sharing in my other pages. So, i have to upload again to overcome this problem. however, for other pages , Im still not able to share any picture thru facebook after updated in backend - open graph at SP page builder . This is example - https://paceuum.my/open-channel-colgis/school-of-law/llb-hons

![https://prnt.sc/26xgjn1] SP Builder - i'm selected the picture for Open Graph Image at page builder

![https://prnt.sc/26xghel] the page im sharing the picture - display the picture

![https://prnt.sc/26xgg19] facebook display without any picture after sharing

Please helps me to solve this issue since we are highly depended for FB sharing to increase our prospect to enrol in our programme.

thank you

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Pavel
Pavel
Accepted Answer
3 years ago #57735

Hi. You should clean the cache of your site on Facebook side.

https://developers.facebook.com/tools/debug/

And the same thing must be done with any other social networks. This must be done every time after making changes on the site.

If you at least once share a link to your site in a social network, it immediately places in the social network cache. Otherwise, social networks simply could not work because of excessive load. Since millions of users, every day publish links to sites.

To change the display of your site, it is necessary to clean this cache. Each network has the appropriate tools for this.

If there are no such tools in some social network, then you just need to wait until the social network cache is updated. It can take from several days to several weeks, depending on caching settings on the social network side.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #57875

I have checked again and it works fine.

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