Licence - Forum | JoomShaper
Staff replied General

Licence

Asked by Achim Kohl 4 years ago Last activity 4 years ago

Hi,
I just renewed my developer-licence. Thanks for Black Friday offers!

I noticed that the key is still the same. Is it possible to generate a new one.
During Covid time I lost some customers, but they still use the key in their Jooomla System configuration without paying. I have no mre access to delete it.
Thank you for your help.
Achim

1 reply

Rashida Rahman Staff

Hi there!

Thanks for contacting us.

Only a new purchase can generate a whole new license key. As you have renewed your existing plan so it keeps your license key unchanged.

Please buy a new plan to get a new license key.

Best Regards

Log in to reply.