No Licence - Page Builder 6 Pro - Question | JoomShaper
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No Licence - Page Builder 6 Pro

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Davide

SP Page Builder 1 week ago

When I try to update Page Builder from 5.7.2 to 6.0.0 my pro setting disappear and came back to Lite mode.

How can I fix it?

Thanks

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3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206470

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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D
Davide
Accepted Answer
1 week ago #206474

FIX IT It was a cache problem, thanks anyway.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206607

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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