Update to Joomla 3.10.4 - Forum | JoomShaper
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Update to Joomla 3.10.4

Asked by Ricardo Carmo 4 years ago Last activity 4 years ago

Hi
Today we atualize our site to joomla 3.10.4 and the site not working very good anymore
Some efects desapear, and one page stop working
Examplo:
https://www.kronoracing.com/online -> not work complete. Only if we put system cash in option Progressive... this page work
On all site efects are off
in this page: https://www.kronoracing.com/resultados/2021?id=113 the grid is absulute bad.

Can you send us some extra information, if we can do anything on Joomsahper to correct this situations ?

Thanks in advance

13 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Ricardo Carmo Asked this
4 years ago

Hi
Send you informations in hidden content...

Toufiq Senior Staff
4 years ago

Super admin access please and in the meantime, disable the jch_optimize extension. Thanks

Ricardo Carmo Asked this
4 years ago

Done

Toufiq Senior Staff
4 years ago

I think helix3 conflict with your extension. Please wait for the next update release. Thanks

Ricardo Carmo Asked this
4 years ago

Ok. I will wait... If any update dont come outside in one week... i will reverse my site to joomla 3.10.3

Toufiq Senior Staff
4 years ago

We will try to release an update in this week. If we can't we will give you a update next week. Thanks

Ricardo Carmo Asked this
4 years ago

Hi Toufiq
I upgrade jooshapper version 3.8.2 but problem persist
Can you please send me more information please
Thanks in advance
Ricardo Carmo

Toufiq Senior Staff
4 years ago

Helix3 template occurred the problem. I have checked with the protostar template and it works fine. Please give us time to fix the issue. We will release it soon. Thanks

Ricardo Carmo Asked this
4 years ago

Hi Toufiq
We update to Helix3.0.2 and some problems disapear. Tks
But we still have diferences before Joomla 3.10.4 update

GRID AFTER
GRID BEFORE

BUTONS AFTER
BUTONS BEFORE

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