Update To Joomla 3.10.4 - Question | JoomShaper
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Update To Joomla 3.10.4

RC

Ricardo Carmo

General 3 years ago

Hi Today we atualize our site to joomla 3.10.4 and the site not working very good anymore Some efects desapear, and one page stop working Examplo: https://www.kronoracing.com/online -> not work complete. Only if we put system cash in option Progressive... this page work On all site efects are off in this page: https://www.kronoracing.com/resultados/2021?id=113 the grid is absulute bad.

Can you send us some extra information, if we can do anything on Joomsahper to correct this situations ?

Thanks in advance

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13 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48245

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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RC
Ricardo Carmo
Accepted Answer
3 years ago #48270

Hi Send you informations in hidden content...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48274

Super admin access please and in the meantime, disable the jch_optimize extension. Thanks

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RC
Ricardo Carmo
Accepted Answer
3 years ago #48279

Done

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48286

I think helix3 conflict with your extension. Please wait for the next update release. Thanks

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RC
Ricardo Carmo
Accepted Answer
3 years ago #48294

Ok. I will wait... If any update dont come outside in one week... i will reverse my site to joomla 3.10.3

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48314

We will try to release an update in this week. If we can't we will give you a update next week. Thanks

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RC
Ricardo Carmo
Accepted Answer
3 years ago #49256

Hi Toufiq I upgrade jooshapper version 3.8.2 but problem persist Can you please send me more information please Thanks in advance Ricardo Carmo

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #49372

Helix3 template occurred the problem. I have checked with the protostar template and it works fine. Please give us time to fix the issue. We will release it soon. Thanks

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RC
Ricardo Carmo
Accepted Answer
3 years ago #51004

Hi Toufiq We update to Helix3.0.2 and some problems disapear. Tks But we still have diferences before Joomla 3.10.4 update

GRID AFTER GRID BEFORE

BUTONS AFTER BUTONS BEFORE

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51203

GRID AFTER

GRID BEFORE

BUTONS AFTER

BUTONS BEFORE

Will you please explain more details about these issues. You can share screenshot about your issues.

-Thanks

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RC
Ricardo Carmo
Accepted Answer
3 years ago #51234
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51261

Oh, got it. We have used the bootstrap latest version that's why the style has been updated. If you need as before then you have to add own custom css code to achive the design. Thanks

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