First, thank you for purchasing our digital product. We are happy that you are one of our customers, and we assure you that you won't be disappointed as well. We do our best to produce top-notch templates with great functionality, premium designs, and readable code. Before you get started, we highly encourage you to get familiar with this documentation section. Spending several minutes reading the manual may save you lots of time and avoid questions with obvious answers.

It is strongly recommended that you always use the latest stable version of Joomla to ensure all known bugs and security issues are fixed. To ensure full compatibility and website security, verify that your server/hosting service meets the PHP requirements (below) when you try to install JoomShaper products.

• Requirements for Joomla! 4.x:
  • PHP 8.2 (Recommended), 7.2.5 (Minimum)
  • MySQL 8.0 (Recommended), 5.6 (Minimum)
• Requirements for Joomla! 5.x:
  • PHP 8.3 (Recommended), 8.1.0 (Minimum)
  • MySQL 8.1 (Recommended), 8.1.13 (Minimum)
• upload_max_filesize = 4M (or more)
• memory_limit = 128MB (256MB suggested)
• max_execution_time = 180 (300 suggested)
• cURL library must be installed on your server
• Magic Quotes GPC off

* Those values can be changed in php.ini or .htaccess file. Please contact your web hosting service provider to be sure that your server complies with the requirements or to ask them where/how to change PHP settings.

There are some less demanding situations where Template and SPPB will perform quite well on weaker PHP settings.

Browsers support: 

Chrome, Safari, Firefox, Brave, Opera, Edge (Chromium-based), and Dissenter

• Design support for Edge (old version) may be limited in certain areas. Please update to a new version.
• Design support for IE11 and IE10 is limited in certain areas. Please update to Edge (based on Chromium) or use custom CSS IE Hacks if necessary.

Notice: Microsoft will no longer provide security updates or technical support for Internet Explorer 11.