Can't Change Logo On Keynote Template. Doesn't Save. - Question | JoomShaper
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Can't Change Logo On Keynote Template. Doesn't Save.

MI

Maria Ivanova

Template 3 years ago

I have been trying to change the logo on https://havanaonstate.com/. I am using Keynote template aand front end editing is showing it changed, howeveer it is not changed on public view.

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8 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #48913

Hi

I cant access your site, it is very slow

https://prnt.sc/245g1hm

Could you please check?

-Regards

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MI
Maria Ivanova
Accepted Answer
3 years ago #49022

Strange, it loads immediately for me. Tried on several mobiles and 2 different wifi networks...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #49146

I was trying last 10 minutes but it does not work

https://prnt.sc/24chje8

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MI
Maria Ivanova
Accepted Answer
3 years ago #49261

It is probably the server's firewall. It blocks some IPs.

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MI
Maria Ivanova
Accepted Answer
3 years ago #49263

Hi I have been trying to resolve this for some time now. The template isn't saving aany of the changes and I caan't proceed with it. Can you pleaase help me with it. Thaank you

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MI
Maria Ivanova
Accepted Answer
3 years ago #53288

Hello, please kindly help me with this issue. I am not getting a response from anyone.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #53533

It is working now , You have to change it from here

https://prnt.sc/26gu4lr

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #53561

Hello Maria Ivanova

Apology for the delay. I have changed the logo successfully. In which area, do you have the issue? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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