Undefined Error When Edit And/or Save Changes are Applied In Template Styles - Question | JoomShaper
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Undefined Error When Edit And/or Save Changes are Applied In Template Styles

BAE Productions

BAE Productions

Helix Framework 1 day ago

System : Templates Edit Style : Template Options

With the recent updates, any attempt to make changes to template styles, I now get an undefined error popup notification and changes are not saved. This happens leaving the "drafting" icon (top right) spinning, and/or when I try to Save changes.

Current versions:

Helix Ultimate 2.2.8 SP Page Builder 6.6.2 Joomla 6.1.2 PHP 8.4.23 MySQL 10.11.17-MariaDB

As a test, I did a fresh install of a quickstart template (Rythm), updated to current version of Joomla 6, SP Page Builder, and Helix Ultimate Framework, and I get the same undefined error.

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1 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 hours ago #228773

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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