Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

For sure, I'll provide the login created for these cases for you

Will you please tell me the pages name which pages doesn't show the gallery items. Thanks

Hi Toufiq,

Sorry for the delay to respond. The issue is visible on multiple pages on the site (not all of them, mind you, but many of them). These include:

https://www.garagecentraal.com/hyundai/sedan/verna https://www.garagecentraal.com/hyundai/sedan/ioniq-electric https://www.garagecentraal.com/hyundai/sedan/sonata https://www.garagecentraal.com/isuzu/pickup/d-max https://www.garagecentraal.com/volkswagen/suv/tcross https://www.garagecentraal.com/volkswagen/suv/tiguan https://www.garagecentraal.com/volkswagen/pickup/saveiro https://www.garagecentraal.com/commercial/pickups/saveiro https://www.garagecentraal.com/commercial/pickups/d-max https://www.garagecentraal.com/commercial/cargo/hd-trucks

Please advice.

Rgds,

Rodney

I just checked two pages but there is no gallery addon or any gallery module

https://www.garagecentraal.com/hyundai/sedan/verna

https://www.garagecentraal.com/hyundai/sedan/ioniq-electric

Let me know which extension did you used for the gallery

Hi

The Carrousel addon is implemented on both page, but is not visible.

Please advice.

Please check now. The jch_optimize plugin occurred the problem. Now it has been disabled and works fine. Thanks

Hi,

Do you have a theory as of the reason why the Carrousel did work in some pages and not in others? For reference, I did contact the develper of the Jch Optimize plugin earlier this month and asked the reason why the addition of image attributes by the plugin was not working. His response:

"I've checked the site for you and have confirmed the issue. It seems it is because of how the images are loaded. I think the extension that are loading the images are using some form of lazy-load application and because of that, the URL of the images are placed in a data-src attribute in place of the src attribute where JCH Optimize looks for them. "

Is possible that this had anything to do with the dissapearance of somer of the images, and if so, what can be done to have Jch Optimize working properly along your plugin, either by you or by the Jch Optimize developer?

Rgds,

Rodney

I think jch_optimizer need to add compatiblity with the page builder. Thanks