Hi

Could you please explain your issue a bit more?

-Regards

Can we meet somewhere private ?

Sorry we only communicate via chat,mail or forum. Please explain your issue here

If I may....

I think you should start from this guide: https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

If will not help, you have to hire somebody for this task. As you know migrations between server are beyond typical support. In most cases it take around 1-2h, longer if site uses K2. Domain moving takes longer around 24h.

BTW

Some hosting companies have this service as well, at least in my country. Maybe ask hosting support as 1st or 2nd step.

Hello ! can we meet with mail ?

Can we meet on chat or mail ?

what service you want from us exactly:

1. Website migration from hosting A to hosting B.
2. Website access recovery from hacker/spammer attack
3. Website cleaning from malware

Hmm?