Front End Editor Isn't Working - Tried All Of The Steps. - Question | JoomShaper
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Front End Editor Isn't Working - Tried All Of The Steps.

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Lucy

SP Page Builder 3 years ago

As I said in the title. The front end editor isn't working. Saving spins into eternity. I went through all of the steps listed in your help documents.

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #51126
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L
Lucy
Accepted Answer
3 years ago #51127

I'd rather not ask my host to disable mod_security because it sounds like it opens the site up to attacks. Have you all figured out what is making mod_security think there's something malicious in your coding?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #51129

It can happen as sometimes the mod_security has set too sensitive rule, this means your server may have set too sensitive security level, so in spite of there being nothing suspicious in our product code it may cause issues while saving.

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#i-cannot-load-page-templates-and-or-sections-library-or-use-front-end-editor-span-class-h4-br-span

Best Regards

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